Doing

User testing

As a customer-focused team, validating solutions with real users is crucial. We offer tests remotely, in your lab, or in our high-tech facility with advanced recording and eye tracking capabilities.

How we do it

Problem Statement

A statement that will provoke meaningful and relevant ideation/solutions.

Focus Groups

A statement that will provoke meaningful and relevant ideation/solutions.

Heuristic Evaluation

A statement that will provoke meaningful and relevant ideation/solutions.

Ethnographic Research

A statement that will provoke meaningful and relevant ideation/solutions.

Brainstorming

A statement that will provoke meaningful and relevant ideation/solutions.

Usability Testing

A statement that will provoke meaningful and relevant ideation/solutions.

Field Studies

A statement that will provoke meaningful and relevant ideation/solutions.

S.M.A.R.T Goals

A statement that will provoke meaningful and relevant ideation/solutions.

Our approach

Working towards solutions that solve your product & organisational needs in user focused & innovative ways is much simpler when you use a tried and tested process. We have an end-to-end process that can be addapted to fit the budget, timings & problem you are trying to solve.

We also offer

Thinking

As a “Problem focussed” agency we offer services that allow us to not only find solutions to actual business issues and customer pain points but also find solutions that go beyond expectation and innovative.

Optimising

We understand that data means nothing without thorough analysis and meaningful insights. Our team works with your unique data goals to distill information, make it easily digestible, and provide actionable insights, and the highest design standards drive our delivery.

Helping

We don’t stop at the services that other agencies provide, we see ourselves as part of your team and really look to offer ways to help your organisation in meaningful ways outside of our core business.