SERVICES

Doing

One of our key principles is “Make something” because we believe even the most innovative solution is valuable if it can be implemented and launched. Our goal is to get our concepts, designs or thinking in front of users as quickly as possible so we can evaluate success against user needs and context.

What we do

User testing

As a customer-focused team, validating solutions with real users is crucial. We offer tests remotely, in your lab, or in our high-tech facility with advanced recording and eye tracking capabilities.

UI & interaction design

Our design team creates beautiful, usable & enjoyable interfaces with delightful interactions & moments of joy. We use design systems & collaborative working methods to keep things consistent.

User Experience Design

After agreeing on a strategy, we assist in producing detailed user journeys and flows and prioritise stakeholder & technology partner comprehension of UX thinking before commencing production.

Experience transformation

Our team is ready to digitise any experience or improve products that require modernisation. We modernize products and experiences, ensuring users can find and complete tasks easily.

How we do it

Design System

Inclusive design

Wireframes

Process flows

Annotations

Project management

User journeys

Testing facilitations

Detailed usability reports

Lab design consultancy

UI Design

Eye tracking usability testing

Our approach

Working towards solutions that solve your product & organisational needs in user focused & innovative ways is much simpler when you use a tried and tested process. We have an end-to-end process that can be addapted to fit the budget, timings & problem you are trying to solve.

We also offer

Thinking

As a “Problem focussed” agency we offer services that allow us to not only find solutions to actual business issues and customer pain points but also find solutions that go beyond expectation and innovative.

Optimising

We understand that data means nothing without thorough analysis and meaningful insights. Our team works with your unique data goals to distill information, make it easily digestible, and provide actionable insights, and the highest design standards drive our delivery.

Helping

We don’t stop at the services that other agencies provide, we see ourselves as part of your team and really look to offer ways to help your organisation in meaningful ways outside of our core business.