SERVICES

Helping

We don’t stop at the services that other agencies provide, we see ourselves as part of your team and really look to offer ways to help your organisation in meaningful ways outside of our core business.

What we do

Training

It is always preferable to have experts in-house then relying completely on consultancies and agencies to provide expertise. We can provide guidance and facilitate training for you and your team across all of areas of expertise.

Workshop Facilitation

Our team run workshops of all kinds and can facilitate workshops for you no matter what the desired outcome. It can be a 1 hour brainstorm or a 5 day Google Design Sprint format.

Cultural change

Digital and CX maturity relies heavily on your organisation working towards their goals in smart ways. Teams also need to share a collaborative mindset, working towards solutions together with the user at core of the process. We can help you shift mindsets and find new, smart ways of working internally and with others.

Lab Implementation

As testing lab experts we have set up fully functional labs for ourselves and for clients in the region. The labs can be as simple or cutting edge as fits your requirements and budget. As a partner in the region for the best in class technologies

How we do it

Testing lab design

Mobile testing labs

Analytics strategy

Training strategies & design

Google Design Sprints

Workshop design and facilitation

Process design

Recruitment strategy

Mentorship

Outsourcing expertise

Our approach

Working towards solutions that solve your product & organizational needs in user focused & innovative ways is much simpler when you use a tried and tested process. We have an end-to-end process that can be adapted to fit the budget, timings & problem you are trying to solve.

We also offer

Thinking

As a “Problem focussed” agency we offer services that allow us to not only find solutions to actual business issues and customer pain points but also find solutions that go beyond expectation and innovative.

Doing

One of our key principles is “Make something” because we believe even the most innovative solution is valuable if it can be implemented and launched. Our goal is to get our concepts, designs or thinking in front of users as quickly as possible so we can evaluate success against user needs and context.

Optimising

We understand that data means nothing without thorough analysis and meaningful insights. Our team works with your unique data goals to distill information, make it easily digestible, and provide actionable insights, and the highest design standards drive our delivery.