SERVICES

Optimising

We understand that data means nothing without thorough analysis and meaningful insights. Our team works with your unique data goals to distill information, make it easily digestible, and provide actionable insights, and the highest design standards drive our delivery.

What we do

UX optimisation

Digital products and services should never stand still. We believe strongly in continuous improvement with projects we have designed or can also help find quick ways to improve your own experiences. We can do this by using our UX experts to make recommendations for areas of improvement or by helping designing strategies to use analytics and data to find insight based strategies.

Conversion Rate Optimisation

A great way to optimise an experience as part of continuous improvement is to experiment with alternate design, UX and copy to see if performance improvements or pain points are reduced.

Data and Insights

We can help you set up a data and analytics strategy as well as take that data and find insights to help where there are issues and insights for how to improve you product. Usage data can also be used to design new and innovative ways to create personalised experiences.

How we do it

Expert UX audits

Usability testing

Analytics strategy

Heatmaps

UX Experiment creation

Analytics reports

Google analytics implementation

Competitor comparison reports

UX Enhancement designs

Heuristic evaluation

Data dashboard design

Optimisation strategy

Our approach

Working towards solutions that solve your product & organisational needs in user focused & innovative ways is much simpler when you use a tried and tested process. We have an end-to-end process that can be addapted to fit the budget, timings & problem you are trying to solve.

We also offer

Thinking

As a “Problem focussed” agency we offer services that allow us to not only find solutions to actual business issues and customer pain points but also find solutions that go beyond expectation and innovative.

Doing

One of our key principles is “Make something” because we believe even the most innovative solution is valuable if it can be implemented and launched. Our goal is to get our concepts, designs or thinking in front of users as quickly as possible so we can evaluate success against user needs and context.

Helping

We don’t stop at the services that other agencies provide, we see ourselves as part of your team and really look to offer ways to help your organisation in meaningful ways outside of our core business.