Optimising

Conversion Rate Optimisation

A great way to optimise an experience as part of continuous improvement is to experiment with alternate design, UX and copy to see if performance improvements or pain points are reduced.

How we do it

Problem Statement

A statement that will provoke meaningful and relevant ideation/solutions.

Focus Groups

A statement that will provoke meaningful and relevant ideation/solutions.

Heuristic Evaluation

A statement that will provoke meaningful and relevant ideation/solutions.

Ethnographic Research

A statement that will provoke meaningful and relevant ideation/solutions.

Brainstorming

A statement that will provoke meaningful and relevant ideation/solutions.

Usability Testing

A statement that will provoke meaningful and relevant ideation/solutions.

Field Studies

A statement that will provoke meaningful and relevant ideation/solutions.

S.M.A.R.T Goals

A statement that will provoke meaningful and relevant ideation/solutions.

Our approach

Working towards solutions that solve your product & organisational needs in user focused & innovative ways is much simpler when you use a tried and tested process. We have an end-to-end process that can be addapted to fit the budget, timings & problem you are trying to solve.

We also offer

Thinking

As a “Problem focussed” agency we offer services that allow us to not only find solutions to actual business issues and customer pain points but also find solutions that go beyond expectation and innovative.

Doing

One of our key principles is “Make something” because we believe even the most innovative solution is valuable if it can be implemented and launched. Our goal is to get our concepts, designs or thinking in front of users as quickly as possible so we can evaluate success against user needs and context.

Helping

We don’t stop at the services that other agencies provide, we see ourselves as part of your team and really look to offer ways to help your organisation in meaningful ways outside of our core business.